Evaluation of E-Commerce Web-Based Systems

Abstract

Web services and Internet are rapid becoming critically important to industry, business and individuals. Where generating online society and trademark is the chief goal of web serving. They recognize that web-based systems able to increase their communications scales where the Internet is able to render big amounts of data within a quick manner to the people. To be successful, web-based systems require the usability is good. Usability is a measurement of how the interface is easy and simple to utilize, for instance, as declared that the E-commerce foremost rule is, if customers are incapable to get products, they can't buy them. Therefore, unused website will direct purchasers to get off them, ensuing in a lack of gross revenue. The involvements in evaluation of web-based systems have been concerned matters in the latest years. E-commerce sites are selected as subjects for this study. Where, many businesses in consumer shops have turned into web services and utilized the recently developed paradigms of business, like as electronic product suppliers, virtual storefront, dealing brokers, auction houses, and online services. Most succeeded websites assure the importance of website evaluation and human computer interaction, however the applications of e-commerce differs crucially. A kind of usability assessment techniques has been produced that can be applied to recognize E-commerce site usability issues. These techniques can be categorized using the identification of usability issues by users, evaluators, or software tools. In this study, Alexa is applied to evaluate E-commerce sites. Also, The evaluation was conducted using a survey method. Six E-commerce sites were inspected. From the findings, the site amazon.com is the most popular site and has good usability. Similarly, The feedback of the analysis show that most organizations apply the functions of marketing distributed reasonably in quality measurements of services.