Abstract:
Ensuring the integrity of data is essential to protect sensitive information from unauthorized alterations. Employing
appropriate tools and methodologies is crucial in preventing data manipulation. This is especially vital for maintaining the integrity
of various types of information, such as financial transactions, online assets, patient health records, insurance details, data from IoT
sensors, supply chain information, and logistics data. Data integrity plays a pivotal role in maintaining the accuracy of student
grievance information, as higher authorities may be tempted to manipulate it for institutional interests. Within the realm of higher
education, it is imperative for universities to establish a secure environment where students feel comfortable expressing their
grievances. Traditional methods for registering complaints were not secure, lacks in maintaining privacy and transparency and thus
contributing to heightened frustration and fear. This article suggests a viable solution to this issue by implementing a student
complaints system based on blockchain technology. The proposed approach involves simulating the use of the Hyperledger Fabric
framework, leveraging blockchain to ensure its resistance to tampering. This study also reveals an approach of computing overall
system throughput and latency by making use of Hyperledger Caliper. The simulated result indicates minimal latency and high
throughput even after injecting the transactions at different TPS (Transaction per second) rates. At last, an artificial intelligencebased
model is proposed for smooth functioning of such systems.
