Abstract:
Knowledge management (KM) is the creation, sharing, and application of
information. KM is a leading strategy among business organisations that is
relativity new to the educational fields, including higher education. We argue
that KM assists new public universities in reforming their leadership and
pedagogical activities and overcoming social economic challenges. This study
explores KM in a 10-year-old public university in Saudi Arabia by analysing
212 survey responses to assess the university’s readiness for KM, including
acquiring a skilled workforce, strengthening the organisational structure
and culture, and providing technological support. The responses indicated
significant relationships between KM practices and all three-readiness areas,
as well as between KM and education and gender. The findings suggest that
successful implementation of KM requires support in many areas.