Abstract:
Strategic alignment between IT and business functions is crucial for organizations to achieve their objectives.
This paper presents an interim report on a project focusing on automating strategic alignment. The proposed
solution involves building business objective/goal models, defining the correlation between service designs and
business objectives, and developing automated support for analyzing this correlation. The tool, ServAlign, is
introduced as a platform for modeling enterprise architecture and evaluating strategic service alignment. It
aims to improve the structure of business processes and can be used for strategic alignment evaluation and IS
audit. The paper emphasizes the continuous evaluation and improvement of IT and business alignment. This
paper introduces "ServAlign", a tool designed to automate strategic alignment in organizations by modeling
enterprise architecture. Information Systems (IS), which consist of data and people technologies, play a crucial
role in supporting decision-making processes. The application of IS can help measure the degree of consistency
between business strategies and technologies. ServAlign uses internal enterprise architecture metrics as input
parameters to evaluate organizational strategies. It can enhance the structure of business processes, a process
that can be referred to as process reengineering or process mining. The tool is used to evaluate strategic
alignment, which can also serve as an audit for the IS. The platform is applied across different organizations
and the results are presented in the system evaluation. The alignment of Information Technology (IT) and
business is a cycle that requires continuous evaluation and improvement. This paper emphasizes the
importance of strategic alignment in ensuring that the IT and business functions of an organization are geared
toward achieving its business objectives.
